Top 100 Questions YouMust Know All about China Sourcing

 Top 100 Questions You     

Must  Know All about China Sourcing 

1. Why should we source from China?

Low cost that you can get higher profit. Better for mass production; Well-equipped infrastructure and cheaper labour.

 

2. How will my order be impacted by the COVID-19?

Not exactly. Th epidemic has been under the control in China.

 

3. How many kinds of the e-commerce are there in China?

There are two, BTB and BTC.

BTB, business to business, whose customers are the enterprises for mass products.

BTC, business to customer, whose customers are respective persons.

 

4. What are the biggest BTB websites for China Sourcing?

Alibaba, Global Source, MIC( Made In China), and so on.

 

5. How should I find suppliers when I want to source mass production?

You can go through the BTB websites according to what you need.

 

6. What is Alibaba.com?

Alibaba.com is one of the world’s largest wholesale marketplaces, with 20 years of experience helping business-to-business (B2B) companies buy and sell their goods around the world.

 

7. What are differences between Alibaba and Amazon?

Alibaba suppliers products to enterprise while Amazon’s customers are persons all over the world. If you need mass products, you can register an account in Alibaba.

 

8. What are Alibaba's main products and sales areas?

All kinds of what you want and it is open to all regions of the world

 

9. What are differences between Alibaba and Global Source？

Alibaba is the most famous and biggest online trading market in the world which involves all kinds of products with the most suppliers.

Global Source has obvious advantages in terms of machinery.

 

10. How to find suppliers in google searching?

Search using specific keywords for products or location, such as “Metal product suppliers”.A Google search using key terms is also a quick way to find relevant supplier pages on directories and B2B websites.

 

11. How to find suppliers of metal machinery products?

The websites of Alibaba, Global Source are available.

 

12. How can I buy on Alibaba?

Step1. Find products and sellers

Step2. Connect with sellers and negotiate with them on product/order details (such as product price, shipping method, shipping cost etc.)

Step3. Place and protect order

Step4. Pay on Alibaba.com

Step5. Ship and receive your goods

 

13.  How to search for the products I need on Alibaba?

Using the key words. Choose the Verified suppliers. Compare their capabilities.

 

14. There are various suppliers, how can I choose the most appropriate supplier?

Recognize the gold-metal stores in Alibaba app. Chat with their salespeople to justify whether they can produce or not.

 

15. How to get in touch with suppliers for further communication?

You can batch send inquiries to suppliers and they will contact you immediately. Then you should recognize various suppliers and find the most appropriate.

 

16. Is there any live stream to introduce product?

Yes. The live stream always begins on Monday with replays.

 

17. What if there isn’t what I want or what meets my specifications?

You can chat with suppliers’ engineer to customize what you need, providing detailed drawings and requirements.

 

18. What qualities should a qualified foreign trade person have?

Patient; Careful; Serious;

 

19. How do I confirm the qualifications of my suppliers?

You can have a look on their certificates or qualifications such as business license

 

20. How to verify the Chinese business license?

Go to the website of the National Enterprise Credit Information Publicity System (NECIPS) to enter the 18-digit business registration number. Then you can find out what you want.

 

21. Shop around, is the supplier's price the lower, the better?

Of course not. The quality can’t be sure if the suppliers give much lower price than usual.

 

22. In case that foreign trade price is rising every year, how to reach a long-term cooperation with suppliers at a stable price ?

Choose a supplier with whom we work happily and smoothly. Or you can find an experienced trading company or sourcing agent, who can make things easy.  

23. Who will communicate product details with me, is it an engineer?

Usually, engineers are always busy in factory, who couldn’t speak foreign language. Professional salespeople are responsible for communication.

 

24. What are the most common communication tools?

Wechat, Alibaba app, Whatsapp and E-mail.

 

25. Need I hire someone who can speak Chinese to help me?

No, you don’t have to. These app can translate Chinese into language which you’re good at.

 

26. How to communicate efficiently with different languages?

When inquiry, you can provide detailed drawing with careful explanations, which can reduce lots of troubles. Otherwise, Ali app can translate any language into your mother tongue.

 

27. What should I pay attention to when chatting with Chinese?

Respect different cultures.

Reply information about salespeople’s questions carefully.

 

28. What should I do if there is a contradiction in communication?

Calm down and try to solve it. If not, you can choose another supplier.

 

29. What should I do if there is an unsolvable problem about the product.

Chat with engineers to solve problems during producing samples.

Engineers will find various materials, equipment and other methods to solve it.

 

30. Can we communicate by video or phone?

Yes, you can.

 

31. Does jet lag affect communication?

It depends on the service time. LML will serve 24 hours and you can contact us on weekdays.

32. What is a standard part? What is a non-standard part?

Standard part is generally international fixed size. Non-standard part needs to be designed different types with size, material, process in different positions, requiring drawings to be continuously proofed and produced.

 

33. Can supplier customize the drawings and customize the production according to my requirements?

Yes, you can. Our company LML specializes in customizing machinery products what you need.

 

34. What exactly do I need to provide when customizing production?

Detailed drawings. Your requirements. Your product samples if possible.

 

35. How can I protect my intellectual property rights when manufacturing in China?

There is IP Protection Platform, short for Intellectual Property Protection Platform, to facilitate rights holder on intellectual property right protection in a cooperative manner over various Websites under the Alibaba Group.

 

36. Can suppliers provide samples if I plan to buy precise product？

Yes. You can deliver samples for suppliers. Or suppliers can produce samples according to you drawings and description before mass production.

 

37. How do factories use materials for product production?

Proper for producing. Lower cost.

 

38. How can I be sure that the materials I specify are used all the time ?

Salespeople will inspect and check all the process. They can take some photos for you .

39. Do the products meet the international standard certifications? Which ones?

Yes. That’s necessary. You can check their certifications.

 

40. Can I visit the factory and verify the supplier's facility capacity?

Yes, you can.

 

41. Is it necessary to visit the factory in person?

If you worried about it ,you can visit to China. But impacted by COVID-19, it is difficult for you to go to China.

 

42. When is the best time to visit the factory?

Before mass production.

 

43. What should I prepare to visit factory? Is it safe?

You should discuss arrangements with suppliers and they will prepare something for you.

 

44. What should I do if I need to change the drawings during the production process?

Immediately get in touch with the suppliers.

45. Can I order in small quantities?

That depends on your products and the suppliers’ capability.

 

46. Is there a minimum order quantity requirement? Why?

Yes. The MOQ is necessary, which influences your products’ unit price.

 

47. How long does it usually take to produce a sample?

Generally 2-5 days.

 

48. Generally speaking, how long does it take to complete an order?

Generally 20 days, that depends on your quantity.

 

49. What is the package? Material?

Cardboard and wooden boxes, etc.

 

50.  Can suppliers package my products according to my requirements?

Yes. If you have any special package, you can communicate with suppliers.

 

51. Who should be responsible for the package fee?

The suppliers.

 

52. How do I confirm the shipping date with the supplier?

The samples or products would be delivered after advance payment or full payment.

 

53. What are the accepted delivery terms?

FOB, CFR, CIF, EXW, Express Delivery.

 

54. How is the shipping fee? Who should pay for it?

That depends on the real transportation fee. We choose to use the EXW.

 

55. What are the common logistics?

 Road(UPS, DHL, FEDEX), maritime, air shipments, special line.

 

56. How long is the delivery time?

That depends on your location, your products’ logistics and other things

57. How to ensure timeliness and safety of bulky transportation?

How to transport depends on customers’ decision. If we are responsible for logistics,we will buy insurance to avoid losses.

 

58. Why do shipping costs fluctuate all the time?

Because the COVID-19，the war in other countries.

 

59. Who is responsible for the shipping cost of returns?

Suppliers.

 

60. Who is responsible for the costs of the packaging damage during transportation?

That depends who is responsible for the logistics.

 

61. Can I use my own freight forwarder instead of a supplier?

Yes.

 

62. Can the products be delivered to home ?

Yes.

 

63.  What should we do if the shipment is delayed.

On-time dispatch is guaranteed or you will be eligible to claim platform compensation.

 

64. What are Alibaba's payment methods?

Credit/Debit Card, PayPal, Apple Pay, Google Pay, Online Transfer, Wire Transfer- T/T,  WesternUnion, Boleto and provide you with more flexible ways to pay.

 

65. What is the safest payment method?

By Alibaba Trade Assurance

 

66. Who bears the tax?

Customers

 

67. What happens to exchange rate fluctuations? Does it affect the cost?

The price is based on RMB, any currency should be converted into RMB.

 

68. What is Alibaba Trade Assurance?

The Trade Assurance online order is where you and your supplier define product quality and specify ship date. Please review it carefully, so we can better protect you.

 

69. How much advance payment do I have to pay in general?

50%, 70% or 100%

 

70. Can I pay Chinese suppliers in different currencies such as EUR, AUD, GBP, etc.?

Yes, you can.

 

71. Who is responsible for the remittance fee?

Generally, the customer.

 

72. Can I pay after receiving the goods?

Nope, suppliers will produce after advance payment and send your products after full payment.

 

73. What if there is a quality problem after mass production?

30 days after delivery, if you are not satisfied with the product quality, you may request a refund. We will help you investigate, mediate, and resolve your claim, plus reimburse you when appropriate. Your online order and communication records are the basis of refund resolution.

 

74. After opening the mold, do I need to pay for the mold again at the second order?

No, you don’t.

 

75. What should I do if I have paid but have not received the goods, and I find that I have been deceived?

Trade Assurance can offer you assistance to get your money back.If there’s an issue with your order, request a refund within 30 days of product delivery.

 

76.  Is there a warranty service?

Yes. Different products have different warranty service.

 

77. What is a trading company?

A trading company act as a source to provide a variety of goods to customers produce at different units. They are also known as intermediaries that function as a bridge to bring together the buyers and sellers.

 

78. Advantages of trading company?

Purchasing products through a China trade company will give you competitive prices, efficient customer service steam, and high-quality products.

 

79. Advantages and disadvantages of the factory?

Lower cost than trading company but you can’t be sure every aspects like logistic,the quality etc.

 

80. Should we choose a factory or a trading company?

Trading company will give you competitive prices, efficient customer service steam, and high-quality products. Especially under the circumstance of the COVID-19, you can’t go forward to China to confirm your products.

 

81. What are the production processes for metal products?

CNC machining parts; CNC precision automatic lathe parts, Metal stamping parts; Aluminum Extrusion Profile; Die casting, etc.                                                                                                                                                                                                                                                                                                                                                                                      

82. Why do I need to open a mold for the production of hardware products? Some products do not need to open the mold?

Small quantities of production do not require the opening of the mold because the fee is too expensive.

 

83. The difference between laser cutting and mold opening mold, advantages and disadvantages?

Laser cutting is better for the products with big size and small quantity, which can save the cost. If mass production, opening the mold to stamp is the best. But the laser cutting will leave the black.

 

84. How many kinds of logos on metal products?

Laser, silk-screen, stamping, etching etc.

 

85. What are the ways of surface treatments for metal product?

Anodizing, electroplate, polish, painting, powder coating, black electrophoresis, black oxidation, brushed, dip molding etc.

 

86. What are the differences between nickel plating and galvanizing?

Nickel plating and Zinc plating are both used for decoration and Anti-rust. Nickel plating has the sliver and black color with fine polishing while Zinc plating can be plated white, blue and colored.

Zinc is cheaper than Nickel.

 

87. What if I want my products to be gold plated but the cost is too high?

You can choose to plate the necessary places or you can plate the gold color on it.

 

88. What does LML mainly produce? What services are available?

LML specializes in all kinds of machinery parts such as CNC parts, metal stamping parts, mold and die casting etc. for more than 15 years. We hold the mature system of communication, customization, production, logistics and after-sale service.

 

89. What are the advantages and strengths of LML?

LML has professional engineers and a trusted team, which is a company with a mature operating system for more than 15 years. LML can produce parts, especially the customized parts, which can also help you find the right supplier to meet your needs.

 

90. Does LML own a factory?

Yes. LML has its own factory which specializes in Machinery parts. What’s more, LML can help you find other proper suppliers to produce what we can’t produce, giving you the most convenient purchasing service.

 

91. What is the nearest port for LML?

Shenzhen, Guangzhou

92. What are LML's contact details and work email address?

http://www.lmlmetalparts.com/
www.lmlmetalwork.com

These are our websites, you can contact the salespeople or contact at mike@lmlmetalproducts.com

 

93. Why did LML set up an office in Tangxia Town?

Tangxia Town is located in world manufacturing place, Dongguan, Guangdong province, bordering with Shenzhen. LML has great convenience for the control of the quality and delivery time there.

 

94. Why does LML can control the quality and delivery time excellently?

LML focuses on all kinds of machinery parts like stamping rivets, CNC parts over 15 years. LML is very familiar with this industry, who can solve production problems and make preventive measures at any time.